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DOLLSVILLE POLICY INFORMATION


CeleBEARating Since 1979!

We aim to please at Dollsville Dolls & Bearsville Bears

If not totally satisfied with your purchase, simply contact Customer Service within 5 days of receipt of the package to receive a return authorization number. Prior authorization is required on all returns and returns must be received in original condition. You may exchange, or receive a replacement.

Everything we ship is fully insured by us at no extra charge to you.
Any damaged items will be replaced at no additional charge to you.
Cancellations result in the forfeiture of the deposit placed.
Layaways and Clearance Sale items are final sales.

? Questions?
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LAYAWAYS

Please call or email us, and we will work out a
Personal Payment Plan
to suit your needs.

LAYAWAY FAQs: Layaway payments are made automatically around the same time each month using the credit card from the original layaway order. All layaways are final sales, cannot be altered and are not eligible for return. Clearance Sales items are not eligible to be placed on layaway. Layaways are shipped once the final payment has been billed. Please let us know if you have any further questions about our layaways. We are happy to custom create a layaway plan for you. Email us

SHIPPING

We ship fully insured and trackable from
Dollsville Dolls & Bearsville Bears, 42-215 Washington St A #1
Palm Desert
California, USA.
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PRIVACY STATEMENT

Dollsville believes in total Web Privacy. We jealously guard our clients privacy with the utmost respect. We do not sell or rent our list of customers to anyone.

We do not share your personal information including your email address, with anyone. You are absolutely safe with us.

We have never shared any of our valued clients details and will never do so. We make a living selling Quality Dolls and Teddy Bears, not by renting out our customers. We want you to feel safe and secure buying from us in every regard for many more years to come.

Dollsville Dolls & Bearsville Bears
? Questions?
Email Elfie your Personal email-elf by clicking below:
Elfie

760-325-2241

Don't want to use your credit card on the internet?

No problem. There are other ways you can order from us without having to enter your credit card info online:

Calling with your card number
Call 760-325-2241

Mailing a check or money order:
Dollsville Dolls & Bearsville Bears
42-215 Washington St A #1
Palm Desert, CA 92211 USA
Acceptance Mark
Paying by Paypal

Dollsville is a Registered and Verified Paypal Account.

? Questions?
Email Elfie your Personal email-elf by clicking below:
Elfie

Dollsville Dolls & Bearsville Bears (760) 325-2241

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