Celebrating Our 28th Year!
We aim to please at Dollsville Dolls & Bearsville Bears! If not totally
satisfied with your purchase, simply call Customer Service 760 325-2241 within 3
days of receipt of the package to receive a return authorization number. You may
exchange, receive a replacement or an in-store credit valid for one full year. Everything we
ship is fully insured by us at no extra charge to you.
Any damaged items
will be replaced at no additional charge to you.
Cancellations result in the forfeiture of the deposit placed.
Layaways and Clearance Sale items
are final sales. ? Questions?
Email Elfie your Personal email-elf by clicking below:
Elfie
LAYAWAYS
Please call or email us, and we will work out a
Personal Payment Plan
to suit your needs.
SHIPPING
We ship fully insured and trackable by Ground UPS to the Cont. USA.(48 lower States).
UPS is a Daily Service and they send you a Tracking Number.
EXPRESS SHIPPING - Call the Store if you need 1-Day or 2-Day AIR. Post Office
We can also ship by Post Office if you cannot take ground UPS deliveries.
Please allow a little extra time if you select Post Office Service to Canada, PO Boxes and Internationally.
INTERNATIONAL ORDERS.
We are pleased to accept Western Union for any order or credit cards from specific countries accepted by our credit card processor(please email with your address to verify). We kindly request that first time international customers using a credit card, please fax or scan your photo identification for security. We ship using the US Postal Service Express, which is both insured and trackable.
Please contact Yvonne for any questions related to international orders.
Email Yvonne by clicking below:
Yvonne
For current information click on the SHIPPING LINK at the bottom of every page.
PRIVACY STATEMENT
Dollsville believes in total Web Privacy. We jealously guard our clients privacy with the utmost respect. We do not sell or rent our list of customers to anyone. We do not share your personal information including your email address, with anyone. You are absolutely safe with us. In over 28 years we have never shared any of our valued clients details and will never do so. We make a living selling Quality Dolls and Teddy Bears, not by renting out our customers. We want you to feel safe and secure buying from us in every regard for 28 more years to come.
Dollsville Dolls & Bearsville Bears®
296 N Palm Canyon Drive
Palm Springs, CA 92262
USA
? Questions?
Email Elfie your Personal email-elf by clicking below:
Elfie
Questions & Information by Phone
Customer Service 760 325-2241
Credit Card Order Lines (9am
to 5pm Pacific Time)
800-CAL-DOLL
or 800-CAL-BEAR
*** (800-225-3655) * * * * * (800-225-2327) ***
Fax Your Order(24 hours a day, 7 days a week)
760 322-1691
Don't want to use your credit card on the internet?
No problem. There are other ways you can order from us without having to
enter your credit card number on the Web:
Calling or faxing in your card number
Call 800-225-3655 or 760-325-2241
Or: Fax @ 760-322-1691
Paying by check or postal money order (USA Customers)
We gladly accept checks, with a two week clearing period prior to shipment of your order. This option is not available on line as we cannot hold or ship dolls without receipt of funds. If you wish to order using a check, simply mail your check along with a clear description of what you wish to order to:
Dollsville Dolls
296 N. Palm Canyon Dr.
Palm Springs, CA 92262
Paying by Paypal
(USA Customers)
Dollsville is a Registered and Verified Paypal Account.
? Questions?
Email Elfie your Personal email-elf by clicking below:
Elfie
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