CeleBEARating Since 1979!

We aim to please at Dollsville Dolls & Bearsville Bears®

If not totally satisfied with your purchase, simply call Customer Service 760 325-2241 (10am-4pm Pacific Monday-Saturday) within 5 days of receipt of the package to receive a return authorization number. Prior authorization is required on all returns and returns must be received in original condition. You may exchange, receive a replacement or an in-store credit valid for one full year.

Everything we ship is fully insured by us at no extra charge to you.
Any damaged items will be replaced at no additional charge to you.
Cancellations result in the forfeiture of the deposit placed.
Layaways and Clearance Sale items are final sales.

? Questions?
Email Elfie your Personal email-elf by clicking below:
Elfie

LAYAWAYS

Please call or email us, and we will work out a
Personal Payment Plan
to suit your needs.

LAYAWAY FAQs: Layaway payments are made automatically around the same time each month using the credit card from the original layaway order. If you wish to send a check, payments must be received in a timely manner or the layaway will be forfeited. All layaways are final sales, cannot be altered and are not eligible for return. Clearance Sales items are not eligible to be placed on layaway. Layaways are shipped once the final payment has been billed. Please let us know if you have any further questions about our layaways. We are happy to custom create a layaway plan for you. Email us

SHIPPING

We ship fully insured and trackable by UPS and the US Post Office. The carrier is chosen at our discretion. If you require a specific service, please note your request in the "notes" section of your order. Additional fees may apply and will be automatically added to your order.

EXPRESS SHIPPING.
Call the Store (760)325-2241, if you need 1-Day or 2-Day AIR. We can quote you immediately on the phone. Or place your order, and note your request in the "notes" section of your order and we will email or call you with a quote.

For current information click on the SHIPPING LINK at the bottom of every page.

INTERNATIONAL ORDERS.
We are pleased to accept PAYPAL verified. Moneygram and Western Union for any order and credit cards from specific countries accepted by our credit card processor (please email to verify).
We ship using the US Postal Service, which is both insured and trackable.
Please contact us for any questions related to international orders.
Email Elfie your Personal email-elf by clicking below:
Elfie

PRIVACY STATEMENT

Dollsville believes in total Web Privacy. We jealously guard our clients privacy with the utmost respect. We do not sell or rent our list of customers to anyone.

We do not share your personal information including your email address, with anyone. You are absolutely safe with us.

We have never shared any of our valued clients details and will never do so. We make a living selling Quality Dolls and Teddy Bears, not by renting out our customers. We want you to feel safe and secure buying from us in every regard for many more years to come.

Dollsville Dolls & Bearsville Bears®
296 N Palm Canyon Drive
Palm Springs, CA 92262
USA

? Questions?
Email Elfie your Personal email-elf by clicking below:
Elfie

Questions & Information by Phone
Customer Service 760 325-2241
Credit Card Order Lines
(10am to 4pm Pacific Time Monday-Saturday)
800-CAL-DOLL or 800-CAL-BEAR
*** (800-225-3655) * * * * * (800-225-2327) ***

Fax Your Order(24 hours a day, 7 days a week)
760 322-1691